Broadcast Report
After you send a broadcast, you need to know how it performed. The Broadcast Report shows you everything — how many people got your message, who opened it, and what went wrong. This guide explains every part of the report in simple terms.
What You Will Learn
1. Your Campaign List
The main screen shows a list of all your broadcast campaigns. Think of it as a table where every row is one campaign you have sent (or scheduled).
What Each Column Tells You
- Campaign Name: The name you gave the broadcast when you created it.
- Date: If the campaign is still waiting to go out, you will see the date it is scheduled for (in blue). If it already went out, you see the date it was created. All dates are shown in your own timezone.
- Progress: A visual bar that fills up as messages get sent. For example, you might see "500 / 1000" which means half of the messages have been sent so far.
- Status: Whether the campaign is pending, currently sending, finished, or paused.
2. Finding a Campaign
If you have sent many campaigns, you can use filters to find the one you are looking for. Filters help you narrow down the list.
Filter by Status
Use the dropdown menu to show only campaigns with a certain status:
- Pending: Scheduled but not sent yet.
- Processing: Currently sending right now.
- Completed: Finished sending.
- On Hold / Error: Stopped because of a problem.
Search by Name
Type any word into the search box to find a campaign by its name or the page it was sent from.
3. Reading Your Report
Click the View button on any campaign to open its detailed report. This is where you see exactly what happened with your broadcast.
How Your Message Travels
We break down the journey of your message into clear steps:
We tried to deliver your message to this person.
The message reached their phone or computer.
The person actually opened and read your message.
The person clicked a link or button inside your message.
Delivery Chart
You will also see a pie chart that shows the overall results at a glance — how many messages were successful versus how many were filtered out or failed.
4. Understanding Failed Messages
Do not worry if you see some "Failed" messages. In most cases, this is the system automatically cleaning your list. Here is what common failures mean, in plain language.
The Person Blocked You or Deleted Their Account
What happened: The person you tried to message has blocked your
page, or they deleted their Facebook account.
What the system does: It automatically removes them from your
sending list so you do not waste messages on them in the future.
What you need to do: Nothing! This is normal and healthy for your list.
You Sent Outside the Allowed Time Window
What happened: Facebook only lets you send messages within a
certain time after someone last interacted with your page. If that window has closed,
your message cannot go through.
What you need to do: Make sure you are using the correct message
type for your situation. Check your message tags in the broadcast settings.
Facebook Temporarily Paused Your Page
What happened: Facebook noticed that too many people were marking
your messages as spam or unwanted, so they temporarily stopped you from sending.
What you need to do: Slow down your sending speed. Give your page
a rest, and try again later with a lower volume.
5. Watching Messages Live
Want to watch your campaign send messages in real time? Open the Live Monitor page. It automatically updates on its own, no need to refresh the page — you can just sit back and watch.
What You Will See
Left Side: Progress
This shows only campaigns that are currently sending. You can watch the progress bar grow and see the percentage climb in real time.
Right Side: Message Feed
A live list of the last 50 messages sent. Each one shows the time it was sent (in your timezone), who it went to, and whether it was successful or failed.
Broadcast Report — User Guide — Last updated: 2026